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Frequently Asked Questions
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Refund Policy
- 01On Target Firearms Services maintains a strict No Refunds Policy. All payments are final and non-refundable. However, at the discretion of On Target Firearms Services, a transferable credit toward a future class or service may be issued on a case-by-case basis, subject to approval by On Target Firearms Services.
Cancellation & Rescheduling Policy
- 01Cancellations received by On Target Firearms Services at least seven (7) full calendar days before the scheduled class or service are non-refundable. However, the full amount paid may be transferred to a future class or service without additional fees, subject to scheduling availability.
- 02Cancellations received by On Target Firearms Services fewer than seven (7) full calendar days before the scheduled class or service are non-refundable. A $30.00 rescheduling fee will apply to transfer the registration to a future or subsequent class or service.If the participant cancels a second time with fewer than seven (7) full calendar days' notice for the same class or service, all monies paid toward that class or service will be forfeited. No additional credits or transfers will be issued.
- 03If On Target Firearms Services cancels a scheduled class or service, the participant will receive a transferable credit for the full amount paid toward a future class or service, at no additional cost
- 04To clarify how the seven (7) calendar-day cancellation cutoff works, consider the following example:If a class or service is scheduled for Saturday, December 19, 2026:On or before Saturday, December 12, 2026:Â The participant may cancel without a rescheduling fee. The payment is non-refundable but may be transferred to a future class or service at no additional cost.Sunday, December 13, 2026, through the scheduled class date:Â The cancellation falls within the seven-day window. The payment is non-refundable, and a $30.00 rescheduling fee applies to transfer the registration to a future class or service.Second cancellation within the seven-day window for the same class or service: All monies paid toward that class or service will be forfeited.All cancellation notices must be communicated directly to On Target Firearms Services. The date the cancellation notice is received will determine which cancellation policy applies.
- 05Participants who fail to attend their scheduled class or service without providing prior notice will forfeit all monies paid. No refunds, credits, or transfers will be issued unless otherwise approved in writing by On Target Firearms Services.Please click here to see our full cancellation / re-scheduling / refund policy.I have read and accept *
What to Wear and Not Wear
- 01For a pistol training class, participants should wear comfortable, practical clothing that provides safety, mobility, and protection during classroom instruction and live-fire range activities.For On Target Firearms Services, I recommend the following dress code for your students.Recommended attire for pistol trainingShirtsComfortable T-shirts or collared shirts.Shirts with a crew neckline are recommended.Avoid low-cut shirts or loose, open-neck clothing.PantsJeans, cargo pants, or comfortable full-length pants.Avoid shorts, skirts, and low-cut pants.Clothing should allow comfortable movement.FootwearClosed-toe shoes or athletic sneakers.Flat, secure footwear is recommended.No sandals, flip-flops, or open-toe shoes.Eye and Ear Protection (Will be provided)Properly fitted safety glasses.Hearing protection, such as earmuffs or earplugs.Required during live-fire range activities.
- 02Sandals, flip-flops, or open-toe shoes.Tank tops, low-cut shirts, or V-neck shirts.Shorts or skirts.Loose-fitting clothing that may interfere with safe firearm handling.Dangling jewelry, scarves, or accessories.Clothing that leaves excessive skin exposed.
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